Appointment Rules and Procedures –
We enjoy ONLINE BOOKING ONLY – We rarely answer the phone because we are working on our clients – if you have a question please email it to firstname.lastname@example.org. If you must call – LEAVE a message!
Children are not allowed to wait in the salon unless they are getting a service.
We always try our best to accommodate our guests but as a courtesy to your dedicated staff these rules are necessary to keep order and time.
If you are more than 15 minutes late for your appointment, you may be asked to reschedule, or pay a late inconvenience fee, or both.
If you do not call, email, or go online and cancel your appointment 24 hours in advance, you will be charged a Cancellation fee for your missed appointment. This fee will be estimated your appointment cost , depending on the cost of your service. Calling the Day of your appointment does not count!
All of our services may require a deposit to book your appointment to ensure you will show up! Your card will not be charged until your appointment.
Tipping: usually clients tip 15-20% of their total bill. Please specify amount for your stylist and their assistant. This is just a suggestion, a gratuity is showing your appreciation for your service rendered.
Please be advised when booking same day appointments CALL the salon to make sure the time will work for you and your stylist.
All prices are subject to change at any time deemed necessary by staff.
If you are getting a haircut or color change, feel free to bring in photos of hair you like so your stylist can get a feel for your style.
Color Correction applies to- At home box dye “accidents” and for those who simply have a change of heart in hair color.
Color Theory 101: Color does not lift Color. If you dyed your hair too dark, you cannot simply color over it with a light brown. All-over color applications to go darker does not constitute a color correction unless the situation requires multiple colors or multiple color applications because of a “hi-lighting” or “bleaching” accident.
There are several ways to “Correct” hair color. We must first determine what you have then look at where you want to be. With this, we can better understand the safest path to take with your hair. Price for this service can only be determined upon consultation.
A Hair Cut is considered a Style Change
If you are looking to change your LOOK with a haircut or color, it is best to bring 2-3 pictures of what looks you like so your stylist does not have to guess!
We love to hear from you. Please feel free to express your comments and suggestions by email or in person.